Customer Support Automation

Knowledge Assistant

Your docs, manuals and portals, answered from one place — for your team, your partners, your resellers.

from €2,500 · $2,900 — plus a monthly maintenance fee. A free intro call tells you which package this falls in.

Book a free intro callSee pricing & packages
30 minutes. It's a sales call — we say so upfront.

The problem

One workflow. Solved for good.

The answer exists. Nobody finds it.

It's on page 41 of a PDF, in a portal nobody opens. So they ask a person instead.

Your expert is the search engine

The same senior person interrupted five times a day for answers that are written down.

Partners ask, and wait

Resellers and partners queue for answers your documentation already contains.

How you buy it

A free call first. Then a package, not a quote.

No day rates, no open-ended retainers. Three packages — Spinner, Bottlenose, Orca — and one call that tells you which one this is.

Step 1 — Free intro call

free, 30 minutes

We walk through the process together and the request lands in Spinner, Bottlenose or Orca. The line is simple: is the process critical, and is there anything to build to connect it?

Step 2 — The build

Spinner from €2,500 · $2,900

As a Spinner you get this workflow running on your own AI workspace in days, on the tools you already use. As a Bottlenose (from €5,000 · $5,900) we also build what's missing — an MCP connector, a database, a monitoring dashboard — and your people approve the critical steps.

Step 3 — Maintenance

+ €200–300/month on a Spinner

A monthly fee on top of the build, standard on every package: our maintenance agent keeps the automation running. Prefer to own it? We train your team instead, you skip the fee and run it yourself.

Scope

What's in the build

Trained on your sources

Docs, manuals, portal pages, past answers — indexed and kept in sync as they change.

Answers with references

Every answer cites where it came from, so people can trust it — and correct it.

Monitoring dashboard

You see what the automation did, skipped, and why.

Runs in your cloud

Your accounts, your data — nothing moves in with us.

30 days of support

We stay on until it runs without us.

Need more than one workflow? Customer Support Automation covers the whole area — a bundle of builds is a Bottlenose. See pricing & packages.

Start here · free

Not sure this is the right first move?

Start with the free AI Audit — 5 minutes, and you'll know how AI-ready you are and what to automate first.

No account, no call required.

Other builds in Customer Support Automation

One free call. Then a package with a number on it.

If AI isn't worth it on this flow, we tell you that on the call — it costs you 30 minutes, not a budget.