AI agents that resolve, route and escalate your support tickets. Contracted target on the ticket channel: 50–70% — and ~95% closed without an operator on a chat perimeter we define with you.
The problem
Hiring buys you a few months. Then the queue comes back.
Real resolution rates sit between 42% and 70%. Anyone promising 90% is selling the demo.
What's included
Every build lands in one of three packages — Spinner from €2,500 · $2,900, Bottlenose from €5,000 · $5,900, Orca on request. See pricing.
Included in the build, scoped on your support channel.
AI agents that read, triage and resolve incoming tickets.
What the AI can't resolve goes to the right person, with context.
The resolution rate, measured on your real tickets.
We tune the system after go-live, then hand it over.
Start smaller
Each of these is a single build with its own page — one workflow, solved for good, then kept running on a monthly fee. Packages and numbers live on the pricing page.
Start here · free
Start with the free AI Audit — 5 minutes, and you'll know how AI-ready you are and what to automate first.
Case studies
The same components run ticket automation today for an industrial components distributor.
Customer Support Automation
Vehicle Services · 2026
~95%closed without an operator
Vehicle Services · 2026
1 enginetwo portals, two audiences
Subscription E-commerce · 2026
~70%conversations closed end-to-end
Industrial Components · 2025
85%tickets auto-created
Internal helpdesk instead of customers? Same engine, pointed inward: Employee & IT Support.
You describe your volume, we tell you if the package fits.