Case studies

What we build — with the numbers.

One card per automation: the problem, what we built, what it measured. Some run for clients, some run inside our own company — the cards say which.

Publishing With a Human Tap

Online Media · 2026

1 tapfrom draft to publishedEvery postapproved by a person

The channel sent real traffic back to the site, so silence had a cost. But nobody wanted an account that posts by itself, and checking drafts meant being at a desk.

Marketing AutomationSee the build

A 24/7 Customer Assistant With Live Network Lookup

Vehicle Services · 2026

~95%closed without an operator2,000affiliated workshops searchable~10-20conversations a day

Customers asked the same questions all day and every one landed on a person. The one answer a driver needed at night — which affiliated workshop is closest — sat in a database no customer could reach.

Customer Support AutomationSee the build

Document Intake & Data Entry Automation

Vehicle Services · 2026

~3,000fields read and matched daily~40%tickets opened with no touch~30fields per quote, none typed

Quotes arrived from thousands of partner workshops across several mailboxes, each one in its own format: printed, photographed, handwritten. Someone retyped every field into the management system.

Back-Office AutomationSee the build

A National Dealer Market, Mapped Into the CRM

Automotive Retail · 2026

4,800dealers mapped and qualifiedTax IDmatched to existing recordsOne passthe market, deduplicated

A field sales network picked its next dealer by hand — someone looked companies up one at a time, every morning. There was no map of the market to work from.

Sales AutomationSee the build

Master Data Matching That Learns

Vehicle Services · 2026

~92%matched right first time4 layerschecked before a record landsEvery fixfeeds the next match

A quote says "turbocharger" and the parts catalogue calls it something else. The same workshop shows up under three spellings and two addresses on one tax ID, and labour is written differently by everyone.

Back-Office AutomationSee the build

Partner Portal Knowledge Assistant

Vehicle Services · 2026

1 enginetwo portals, two audiences100smanual pages, one exact answerLogged inanswers scoped to the user

One operator kept a hand-written index of where the answers lived inside a manual hundreds of pages long, because composing them from scratch every time was not possible.

Customer Support AutomationSee the build

The Post-Sales Assistant That Sells

Subscription E-commerce · 2026

~70%conversations closed end-to-end5 actionson live subscriptionsBy designlogistics goes to a person

The sale was done; the work wasn't. Every date change, frequency change, pause and restart went through a person opening the back office.

Customer Support AutomationSee the build

Territory Signals: Which Accounts Are Moving

Automotive Retail · 2026

~60 field repson one prioritised listWeeklyevery account re-checked2 monthsof tracked history so far

A market map goes stale the week after it is built. Nobody could say which dealers were growing and which were quietly shrinking, so territories were worked by habit.

Sales AutomationSee the build

Email-to-Ticket Automation

Industrial Components · 2025

85%tickets auto-created~58hgiven back per month24/7no weekend backlog

Three full-time employees read the support inbox and created every ticket by hand. Requests piled up over the weekend.

Customer Support AutomationSee the build

Invoice Fraud Detection

Supply Chain / Procurement · 2025

10k+documents processed100%matched against delivery notes

Suppliers were submitting fake invoices, betting nobody could check thousands of documents against delivery notes by hand. They were right.

Document Intelligence & Fraud DetectionSee the build
Built on the system we run ourselves

A Cash Forecast That Matches the Bank

Professional Services · 2026

1 cost → 5 paymentseach in the month it leaves~90%bank lines matched, then confirmed12 monthsof cash position, always live

The question was always the same: how much will be in the bank in three months? Every answer was built from the cost of the month, not from the payments that actually leave the account.

Back-Office AutomationSee the build
Built on the system we run ourselves

Content Production Engine

Professional Services · 2026

1 → 8pieces per research cycleWeeklyone cycle, every week~1-2hhuman review per pack

Content that depends on a free afternoon stops the first busy week. Content a model writes unsupervised is worse than silence.

Marketing AutomationSee the build
Built on the system we run ourselves

Receipt-to-Reimbursement Automation

Professional Services · 2026

1 photo → 1 linereceipt to reimbursement~20/monthreceipts, at our size todayDailythe module we open most

Expense claims are the smallest paperwork in a company and the easiest to lose. The costly part is not the reimbursement — it is the rebillable receipt that never reaches a client invoice because nobody chased it.

Back-Office AutomationSee the build

The price is set by the package, not the vertical — see pricing.