An assistant on your site that answers with live data from your systems — and hands off to a person when it should.
from €2,500 · $2,900 — plus a monthly maintenance fee. A free intro call tells you which package this falls in.
The problem
Opening hours, order status, how do I change my plan. Your team answers them instead of the hard ones.
A chatbot that can't see your systems can only apologize. Customers learn to skip it.
The customer writes at 22:00. The answer arrives the next business day. So does the churn.
How you buy it
No day rates, no open-ended retainers. Three packages — Spinner, Bottlenose, Orca — and one call that tells you which one this is.
free, 30 minutes
We walk through the process together and the request lands in Spinner, Bottlenose or Orca. The line is simple: is the process critical, and is there anything to build to connect it?
Spinner from €2,500 · $2,900
As a Spinner you get this workflow running on your own AI workspace in days, on the tools you already use. As a Bottlenose (from €5,000 · $5,900) we also build what's missing — an MCP connector, a database, a monitoring dashboard — and your people approve the critical steps.
+ €200–300/month on a Spinner
A monthly fee on top of the build, standard on every package: our maintenance agent keeps the automation running. Prefer to own it? We train your team instead, you skip the fee and run it yourself.
Scope
Connected to your actual systems — subscriptions, orders, availability — so it answers with facts.
When it shouldn't answer, it doesn't: the conversation lands with your team, context attached.
You see what the automation did, skipped, and why.
Your accounts, your data — nothing moves in with us.
We stay on until it runs without us.
Need more than one workflow? Customer Support Automation covers the whole area — a bundle of builds is a Bottlenose. See pricing & packages.
Start here · free
Start with the free AI Audit — 5 minutes, and you'll know how AI-ready you are and what to automate first.
Proof
Other builds in Customer Support Automation
If AI isn't worth it on this flow, we tell you that on the call — it costs you 30 minutes, not a budget.